Hotel Almacruz and Convention Center

Santiago Downtown - Estacion Central - San Joaquin
4-Star Hotel
7.8
Good
385 Reviews
Top Reasons to Book
  • Very Clean
    Guests rate the cleanliness 8.3/10
7.8
Guest Rating
Cleanliness
8.3
Staff
8.4
Location
7.9
Top Amenities
  • Business Center
  • Free Parking
  • Swimming Pool
  • Wheelchair accessible
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
Rooms

Hotel Almacruz and Convention Center - Amenities

  • Business Center
  • Free Parking
  • Swimming Pool
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Heating
  • Fax/photocopying
  • Snack bar
  • Wheelchair accessible
  • outdoor pool
  • 24-hour security
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Restaurant(s)
  • Sun Deck
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Grocery delivery
  • Contactless check-in/out
  • Food delivery
  • Electronic room key

About

Hotel Features

Almacruz Hotel y Centro de Convenciones (Ex Galerías) offers accommodations in a historic setting of Santiago city. It features an outdoor swimming pool on the 6th floor, a wine cellar, cultural tours, and fine Chilean cuisine. Each room at Almacruz Hotel y Centro de Convenciones (Ex Galerías) has heating, air conditioning, and sound-proof double-pane windows. Also included are a work desk and cable TV. Regional historic sculptures are showcased throughout the property. The outdoor pool area features wooden decks, surrounded by tropical palm trees. When dining, Almacruz Hotel y Centro de Convenciones (Ex Galerías) offers the relaxed and well-lit Vichuquén Restaurant, which serves Chili's best wines and Chilean cuisine. The Make Make Bar offers a relaxed setting with pool views.

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

LOCAL TAX LAW. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19% To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid seperately. When booking 10 or more rooms, please note that different conditions and prices may apply. If payment is made in cash, we ask that the banknotes be in good condition (no stains, stamps, scratches, or tears).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews

7.8
  • Staff
    8.4
  • Cleanliness
    8.3
  • Location
    7.9
  • 3
    Poor
    Jeff
    Couple
    Will not recommend or ever return.
    • What did you like most?
      The staff is very nice. Julianna was amazingly friendly and helpful.
    • Was there anything you didn't like?
      Where to begin. The water in the shower goes from scalding hot to freezing cold then back to where you set it. The bathroom door has the handle falling off on one side and the refrigerator doesn't work. The A/C was also not cooling well. The breakfast has extremely runny eggs with cut-up hot dogs for a meat. When all of our things were stolen (phones, credit cards, cash, etc) in Valparaiso, the staff would not help us contact anyone citing hotel policy. We were told to go to our embassies (Brazil and US), forcing us to wait until the next day (Monday) to stop all fraud on our accounts. The location is in the center of Santiago that is fine during the day, but don't walk around at night. If you have to go anywhere, do not use the hotel Taxi. The cost is approximately 40% higher for the same ride from Cabify or Uber. I have stayed all over the world and feel that the price for this hotel is way above what it is worth. Prices for anything from the bar or restaurant are much higher (to be expected at a hotel) than the restaurants.
  • 7
    Good
    Jordan
    Couple
    • What did you like most?
      Overall the place was great, I only stayed for one night so it wasn’t worth it to request a new room.
    • Was there anything you didn't like?
      We were a appalled by the conditioning the floor in our room, we wore sandals the entire time, the floor looks like it needs a professional clean there was residues of dirt all over it, you could feel the grime under your feet. It almost resembled glue from floor installation it was caked on.

Location

Hotel Almacruz and Convention Center
Santiago, CL
7.9
Good
Location Score